Your privacy is important. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit the website or purchase products and services.
1. Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Payment information (processed securely through authorized payment providers)
- Order history
- Any information voluntarily provided through contact forms or customer support.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders.
- Deliver products and services.
- Provide installation and after-sales support.
- Respond to inquiries and customer service requests.
- Send order confirmations and delivery updates.
- Improve our products, services, and website.
- Comply with legal and regulatory requirements.
3. Payment Information
Payments may be made through cash, bank transfer, credit/debit card, cheque, or other approved payment methods. Sensitive payment information is handled securely and is not stored unless required by law or authorized payment processors.
4. Information Sharing
Personal information will not be sold, rented, or traded to third parties. Information may be shared only with:
- Delivery and logistics providers.
- Payment processing partners.
- Service providers involved in order fulfillment.
- Government or legal authorities when required by applicable law.
5. Data Security
Reasonable administrative, technical, and physical safeguards are implemented to protect personal information from unauthorized access, loss, misuse, or disclosure.
6. Cookies
The website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences. Users may disable cookies through their browser settings, although some website features may not function properly.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permitted.
- Withdraw consent for certain processing activities.
- Request information about how your data is used.
9. Third-Party Links
The website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will become effective upon publication on this page.
11. Contact
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on the website.